How Poor Google Ratings Can Hurt Your Business and How to Fix It

“How can I fix my bad Google reviews?” This might be the question that haunts you if you’re drenched in poor Google ratings. The answer to this question requires you to trace the roots of this issue. Therefore, we must identify the threats and consequences of having poor Google ratings.

Here are some of the potential threats that poor Google ratings could bombard you with.

Low Customer Attraction

Most importantly, customers heavily rely on Google ratings to reach their ideal destination. As of now, Google is everyone’s go-to, so the presence of your company on Google with adequate, good reviews is a plus point. If you have a poor and meager amount of ratings on Google, uh-huh.. Seems like you have a problem. Poor ratings are synonymous with low customer attraction. Always take yourself as an example. Would you recommend or go to a place that has poor reviews or no reviews at all? Wouldn’t you think twice? You have to get into the shoes of customers to see how poor ratings affect your company.

The Reputation of the Company is Besmirched

According to customer psychology, potential customers are prompted to share and recommend their experience on social media to leverage their reach and for many other purposes. So, if you have poor ratings on Google, you dig the grave of your business as customers see your company as of a low standard. It is important to mention that reputation determines the trends and the long run of your business. Poor ratings are the biggest enemy of a company’s reputation. Thus, your company’s reputation would collapse with no future to be seen.

Negative Public Perception and Awful Brand Positioning.

Once your profile is sidetracked with a negative public reception, your brand might go through a daunting collapse. It would be quite hard to recover from the downfall because the public perception wields immense power over businesses and their growth. It would be a black stain you cannot get rid of. This issue hurts your business like ouch!!!!

The Degradation of Revenue and Profit.

Isn’t this scary? How to make a profit out of your business if you have low Google ratings? Fewer customers, fewer paper notes. This is why a solid presence on Google is strictly advised for a company with stable and progressive growth toward a commercial windfall.

I know! These issues are way scarier than they look. But keep your anxieties away, because there are multiple ways to fix them like a pro. Keep reading.

Use an Online Tool to Manage Feedback

There are a bunch of feedback collecting tools out there you can use to leverage business ratings. This is one way to fix the above issues and is recommended by many professionals and also used by leading businesses that have grasped the international arena. It is true that if you manually handle feedback, you might miss certain stuff or mistakenly complicate it (it’s fine! We are humans. We make mistakes). To avoid them, a feedback collecting tool could suffice as it is tailored and programmed to fulfill the tasks.

FAQ - “Best app to help me increase Google ratings”

It is hard to critically analyze the best app to help your business increase Google ratings. However, given the facilities and opportunities in one app, Review Craze outshines as the most efficient and productive app to collect feedback. Review Craze not only collects but also monitors, controls, and publishes reviews across leading third-party platforms including Google Maps, Facebook, Tripadvisor, Agoda, etc. Even if you suffer from creating feedback request forms, Review Craze is equipped with pre-designed templates and armed with an AI facility to generate content for you. Oh yes, you too are interested? Take a look at Review Craze.

Promote Giveaways, Coupons and Discounts

This is another pro strategy you can execute. You can use social media to promote giveaways and connect links to Google for more details. This way you can make the customers familiar with the company and its presence on Google. Coupons and discounts instantly attract a massive crowd even before you could wink. So, try promoting giveaways and discounts to attract more crowds and link them to Google. That way they could provide feedback.

Professionally Handle Negative Feedback

If your business has received negative feedback, don’t avoid them. First, study the negative aspects of the feedback. Try to locate the issue and remember to read the reviews unbiasedly. After that, you should get back to that feedback professionally. If you don’t deal with them, the comments will look plausible to the public eye. If you get back to them professionally and give a verdict that you would improve in better terms, the public crowd would consider your business genuine and humble. That is what the clients need: genuine and down-to-earth establishments. So, make sure you interact with negative comments cautiously and professionally, ensuring a better service for tomorrow.

These instructions will help you boost ratings as they address the core issues. Remember, the customer is the backbone to profit. Don’t lose them: their ratings can take your business to unimaginable heights.